---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Custom Events tab

# Custom Events tab {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Custom Events tab to view the list of custom events created for Virtual Agent.

To use the Custom Events tab, you must have the Chat Analytics Viewer (chat_analytics_viewer)
role.


The Custom Events tab shows the dates when custom events were triggered. If no one [created custom events](https://servicenow-prod.fluidtopics.net/7vyWVMmniHdpyPObcrTLkA "Create custom events and monitor them in the Conversational Analytics dashboard."), the list of custom events is empty. The maximum number of custom events displayed is 20.

Use the drop-down list to specify the custom event you want view analytics for.