---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Test a chat assistant

# Test a chat assistant {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Test your chat assistant.

## Antes de Iniciar

See [Review chat assistant settings](https://servicenow-prod.fluidtopics.net/r8CMH_09lwgQiGvyxOSWCQ "Review your chat assistant settings.").

Role required: virtual_agent_admin or admin

## Por Que e Quando Desempenhar Esta Tarefa

It's important to test your assistant to judge the quality of results for common agentic workflows before moving your experience into a production environment. Validate the user interface experience, agentic workflow results,
and fallback options.

## Procedimento

1. Navigate to AllAssistant DesignerAssistants tab and select Test for the assistant you wish to test.  
   If selected portals only have the standard chat experience or only the enhanced chat experience enabled, the drop-down list doesn't appear. If both experience types are enabled, the drop-down list shows both of them.  
   Figura 1. Test a chat assistant
2. If you select Enhanced chat, the Virtual Agent Designer test panel for the enhanced chat experience is launched.  
   If you select Standard chat, the chat widget panel is launched within Virtual Agent Designer.