---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Supported Alexa intents

# Supported Alexa intents {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Alexa intents supported by Conversational Integration with Alexa to receive an appropriate response during custom
chat integrations with Alexa.

## Supported custom intents {#alexa-intents__section_sy2_qhy_tqb}

{#alexa-intents__table_b1j_yky_tqb__entry__3}

| Intent | Utterance | Language understanding |
|-|-|-|
| AMAZON.YesIntent | yes, yeah | Sends the message "yes" |
| AMAZON.NoIntent | no, nope | Sends the message "no" |
| AMAZON.HelpIntent | help, help me, and can you help me | Help message is displayed |
| AMAZON.PauseIntent | pause | End conversation; End Alexa Session |
| AMAZON.StopIntent | stop, off, and shut up | End conversation; End Alexa Session |
| AMAZON.CancelIntent | cancel, never mind, and forget it | End conversation; End Alexa Session |
[Tabela 1. Custom intents]

{#alexa-intents__table_b1j_yky_tqb}