---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Conversational Interfaces Diagnostic Tool

# Conversational Interfaces Diagnostic Tool {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Conversational Interfaces Diagnostic Tool to identify, troubleshoot, and find solutions for issues with conversational interfaces, before reaching out to Now Support.

## Get started {#ci-diagnostics-tool-landing__section_mgw_3vj_4bc}

|-|-|
| [ExploreLearn about the features of the diagnostic tool.](https://servicenow-prod.fluidtopics.net/iQ2QBNjvTOnDLXdrHebHcQ "The Conversational Interfaces Diagnostic Tool lets admins search for, identify, and resolve issues with conversational interfaces.") | [UseUse the tool to resolve errors and solve configuration issues with Microsoft Teams and Advanced Work Assignment.](https://servicenow-prod.fluidtopics.net/liGYywa3BDnP3hdct46kBg "Use the tool to diagnose general Conversational Interfaces errors and system property settings, as well as issues with Microsoft Teams and Advanced Work Assignment configuration.") |
[ ]

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## Troubleshoot and get help {#ci-diagnostics-tool-landing__section_sgw_3vj_4bc}

* [Virtual Agent and Natural Language Understanding (NLU) community forum](https://www.servicenow.com/community/virtual-agent-nlu/ct-p/virtual-agent-natural-language)
* [Search the Known Error Portal for known error
  articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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