---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Conversational Integration with Workplace from Facebook

# Conversational Integration with Workplace from Facebook {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Conversational Integration with Workplace from Facebook application to connect your requesters with Virtual Agent or live agents through your company's Workplace from Facebook application.

## Get started with Conversational Integration with Workplace from Facebook {#mssg-workplace__section_tbk_1qz_2mb}

Select a tile to get started.  

|-|-|
| [ExploreIntegrate Conversational Integration with Workplace from Facebook with Virtual Agent.](https://servicenow-prod.fluidtopics.net/EnPV30FNTFhlyQEgmucGhg "The Conversational Integration with Workplace from Facebook app supports Virtual Agent features such as Virtual Agent Designer controls for creating conversations, notifications, AI Search results, and more.") | [Configure Install and configure your Conversational Integration with Workplace from Facebook implementation.](https://servicenow-prod.fluidtopics.net/gjkHuyC~LDJBeqObXtYbmw "Install Conversational Integration with Workplace from Facebook from the ServiceNow Store, integrate it with Virtual Agent, and then configure it.") |
[ ]

{#mssg-workplace__table_ev3_ndm_v4b}

## Request apps on the Store {#mssg-workplace__id_mcf_1mj_k4b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#mssg-workplace__inline-send-to-store}
* **[Exploring Conversational Integration with Workplace from Facebook](https://servicenow-prod.fluidtopics.net/EnPV30FNTFhlyQEgmucGhg)**   
  The Conversational Integration with Workplace from Facebook app supports Virtual Agent features such as Virtual Agent Designer controls for creating conversations, notifications, AI Search results, and more.
* **[Configuring Conversational Integration with Workplace from Facebook](https://servicenow-prod.fluidtopics.net/gjkHuyC~LDJBeqObXtYbmw)**   
  Install Conversational Integration with Workplace from Facebook from the ServiceNow Store, integrate it with Virtual Agent, and then configure it.