---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent Bot Interconnect

# Using Microsoft Power Virtual Agents as a secondary bot with Virtual Agent
Bot Interconnect {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

With Bot Interconnect, you can use ServiceNow®
Virtual Agent as the primary bot with a Microsoft Power Virtual
Agents secondary bot. All of the skills and topics available to Power Virtual Agents are made
available to and executable from channels that are configured for ServiceNow®
Bot Interconnect.

## Prerequisites {#using-va-api-ms-powerva__section_w4n_frn_jsb}

This bot configuration requires the following:

* A Australia ServiceNow instance
* Virtual Agent Bot Interconnect Store application
* A Microsoft Power Virtual Agents account for testing
{#using-va-api-ms-powerva__ul_qjn_n3d_3sb}
1. [Create a JavaScript function in Microsoft Azure using Visual Studio Code](https://servicenow-prod.fluidtopics.net/hr1rvRUuprmX65D6hCrmLg)  
   To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must create a JavaScript function in Microsoft Azure using the sample code files in Bot Interconnect.
2. [Locate and copy the Direct Line secret key in Microsoft Power Virtual Agents](https://servicenow-prod.fluidtopics.net/cYKrex_iLRBFgCoRXVGUdw)  
   To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must locate and copy the Direct Line security key in your Power Virtual Agents account.
3. [Add the Direct Line secret key to your Virtual Agent Bot Interconnect instance](https://servicenow-prod.fluidtopics.net/IiSPMwYsBmWTzCvjg3HhpA)  
   To use Power Virtual Agents with Virtual Agent Bot Interconnect, you must add the Direct Line security key as a credential in your Bot Interconnect instance.
4. [Create a Virtual Agent Bot Interconnect shell topic to call Microsoft Power Virtual Agents topics](https://servicenow-prod.fluidtopics.net/nZl35yPQom7qycYulCZc7Q)  
   To access topics in the Power Virtual Agents secondary bot, you must create at least one Virtual Agent Bot Interconnect topic.