---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Legacy setup and configuration

# Legacy setup and configuration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Set up and configure Conversational Integration with Facebook Messenger (Legacy).
* **[Set up the Virtual Agent integration with Facebook Messenger (Legacy)](https://servicenow-prod.fluidtopics.net/aQzm8YY5laWMx~JCk_ytgA)**   
  Configure the Virtual Agent integration for Facebook Messenger and associate the app with your instance.
* **[Configure the help link for the Virtual Agent Facebook Messenger integration (Legacy)](https://servicenow-prod.fluidtopics.net/3V8Xklb_1NPNnroLhq6~MQ)**   
  Use the va.messenger.help.url system property to create the link that opens a web help page when requesters use the Help command in the Virtual Agent Facebook Messenger integration.