---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Manage the self-configured bot integration with Slack

# Manage the self-configured bot integration with Slack {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Manage your Conversational Integration with Slack application, its
branding, and customize the self-configured bot-specific messages in your ServiceNow instance after integration.

## Antes de Iniciar

Roles required:

* virtual_agent_admin and external_app_install_admin or admin
* Administrator for third-party applications (Slack)
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## Procedimento

1. Navigate to AllConversational InterfacesSettings.
2. In General Settings under Channels and integrations, select View All.
3. Select Manage on the Slack tile.  
   If you would like to integrate your ServiceNow instance with another Slack bot, select the Plus icon against the Self-configured bot or select the Add integration button on the Manage Slack channel page and select Integrate with Self-configured bot. For more information, see [Integrate your ServiceNow instance with a self-configured bot](https://servicenow-prod.fluidtopics.net/r21zIB5mRn1eZe9oDnKHfQ "Add the self-configured bot to your ServiceNow instance to complete the integration with Slack.")  
   When you select Manage, you are redirected to the Manage Slack channel page where you can manage the bots.
4. Select the Manage Bot icon ![Manage bot icon.]() and select Manage Bot.  
   You are redirected to the Bot Configuration page for the selected bot.
5. Select the Configuration tab to brand your Self-configured bot.  
   For more information about branding your Self-configured bot, see [Configure branding for your self-configured bot](https://servicenow-prod.fluidtopics.net/wQdxHy_Bqgj0sHD2K2P0bg "Configure your self-configured Slack app's branding. You have the flexibility to customize the default ServiceNow branding for the Slack self-configured bot name and icon.").
6. Select the Bot Messages tab to create and edit a bot message.  
   For more information, see [Create bot messages](https://servicenow-prod.fluidtopics.net/BWIqikDXY8b7muJcaiIemw#create-bot-messages "Create channel-specific bot messages.").
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