---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Virtual Agent translation tables

# Virtual Agent translation tables {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Virtual Agent uses the \[sys_translated_text\] and \[sys_ui_message\] tables
to store translated text.
{#va-translation-tables__table_c1f_l12_lpb__entry__2}

| Table | Description |
|-|-|
| Translated Text \[sys_translated_text\] | Stores translations for fields with the field type translated_text or translated_html (see the dictionary entry). The \[sys_cs_topic\] table contains the English keywords and topic titles. It pulls translations from the \[sys_translated_text\] table. For details about translating text content into different languages, see [Translated text table](https://www.servicenow.com/docs/access?context=r_TranslatedText&version=australia&pubname=australia-platform-administration&ft:locale=en-US) and [Translating text fields](https://www.servicenow.com/docs/access?context=c_UseTranslatedText&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
| Message \[sys_ui_message\] | Stores expert translations for messages in Virtual Agent topics. Pre-built topics have already been translated, but you must provide translations for any content you create for your instance. For more information about the Message table, see [Message table](https://www.servicenow.com/docs/access?context=r_MessageTable&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
| Text Translations for Dynamic Translation \[sys_cs_dynamic_translation_text\] | Stores copies of the translations found in the Message \[sys_ui_message\] table and previously dynamically translated messages. This view-only table is only available when the Dynamic Translation for Virtual Agent plugin is installed and the Dynamic Translation in Virtual Agent feature is enabled. This table is cleared every 24 hours to ensure that the most up-to-date translations stored in the Message \[sys_ui_message\] table are being referenced. For more information about how the Text Translations for Dynamic Translation \[sys_cs_dyamic_translation_text\] table works with Dynamic Translation in Virtual Agent, see [Using language detection and dynamic machine translation in Virtual Agent enhanced chat conversations](https://servicenow-prod.fluidtopics.net/XcyzeIrJdNAVYwiLMzC2dA "Enable a combination of language detection and machine translation for Virtual Agent to improve the chat experience for diverse users. You can designate fallback languages for locales or dynamically translate languages that are not professionally localized or are not supported in topic discovery."). |
[Tabela 1. Translation tables used by Virtual Agent]

{#va-translation-tables__table_c1f_l12_lpb}