---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

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    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

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bundleId :

    - convint

workflow :

    - Platform


---

# Integrating IBM Watson Assistant conversations

# Integrating IBM Watson Assistant conversations {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the IBM Watson Assistant topic to enable Virtual Agent to exchange information with conversations that were created in IBM Watson Assistant.
* **[Integrating Virtual Agent with IBM Watson Assistant](https://servicenow-prod.fluidtopics.net/qAt6g9cKia8lBRpxRfwIxQ)**   
  Set up the IBM Watson Assistant topic to run dialog skills (conversations created in IBM Watson Assistant) in the web-based chat client. This topic returns information exchanged during the Virtual Agent conversation to IBM Watson Assistant.
* **[Integrating Virtual Agent with IBM Watson Assistant for Assistant V2 API](https://servicenow-prod.fluidtopics.net/77ExM5d21iAfWtSmAr0LfA)**   
  Configure the IBM Watson Assistant Chat Integration to run a dialog skill (conversation) created in IBM Watson Assistant with the Assistant V2 API. The V2 API enables the Virtual Agent chat widget to run a topic that uses Watson Assistant's intent disambiguation feature to improve topic discovery.