---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Test Virtual Agent with Google Dialogflow ES NLU in Virtual Agent Designer

# Test Virtual Agent with Google Dialogflow ES NLU in Virtual Agent Designer {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Test topic discovery with Google Dialogflow and Virtual Agent in the Virtual Agent Designer
interface.

## Antes de Iniciar

Check the following:

* Ensure that your Google Dialogflow agent (model) is published as a version with the most recent changes.

  For more information, see [Versions and environments](https://cloud.google.com/dialogflow/es/docs/agents-versions) in
  the Google Dialogflow documentation.
* Ensure that at least one topic is mapped to an existing Google Dialogflow agent (model) and intent.
{#test-va-nlu-dialogflow__ul_pcc_v4k_btb}

Role required: virtual_agent_admin or admin

## Procedimento

1. Navigate to AllConversational InterfacesVirtual AgentDesigner.
2. In the Topics page, click Test Active Topics.
3. Type an utterance that should trigger the Google Dialogflow intent that is mapped to the topic.
4. To test entity slot-filling, do the following:
   1. On the Flow tab, add a Text user input node.
   2. Select an entity for the NLU entity field.

   Ensure that the entity you select is configured in your Google Dialogflow ES agent. When a matching utterance is
   entered in the Test this topic window, the topic should be triggered, and
   the entity should slot-fill automatically.

**Tópico anterior:** [Activate the Google Dialogflow ES service and enable it in your instance](https://servicenow-prod.fluidtopics.net/HFvrfMRTj0UQQ~TOIGVFEQ "When you activate the Google Dialogflow ES service in the Open NLU Drivers [open_nlu_driver] table, the service becomes available as an option in Virtual Agent NLU settings.")  
**Próximo tópico:** [Enhanced natural language handling of user inputs in NLU topic discovery](https://servicenow-prod.fluidtopics.net/aSUmh3yVko6KRQ28OHBuig "Give Virtual Agent the capability of recognizing natural variations on yes and no from the user, such as sure or nope. By defining a range of boolean responses as affirmative or negative, Virtual Agent doesn't have to prompt the user to restate their preference.")