---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Setting logo for the primary bot

# Setting logo for the primary bot in Virtual Agent API {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can customize your agent chat interface by setting a logo for the primary bot that appears in the chat history.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Navigate to All, and then enter <kbd class="ph userinput">live_profile.list</kbd> in the filter.
2. Select New.
3. On the Live Profile New Record form, fill in the fields.  
   {#va-api-support-set-logo__table_esq_ylr_hgc__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the live profile, such as <kbd class="ph userinput">bot logo</kbd>. |
   | Type | Type of the live profile. Enter <kbd class="ph userinput">Other</kbd>. |
   | Document | Table associated with the live profile. 1. Select the Search icon ![Search icon.](). 2. In the Select the document dialog box, specify the following information: * Table name: Select Provider Channel Identity \[sys_cs_provider_application\]. * Document: Select the provider application for your bot. Select <kbd class="ph userinput">VA Bot to Bot Provider Application</kbd>. {#va-api-support-set-logo__ul_p3m_mnw_hgc} 3. Select OK. {#va-api-support-set-logo__ol_os1_jnw_hgc} |
   | Photo | Image (logo) for the bot profile. |
   | Short description | Text that describes the live profile. |
   [Tabela 1. Live Profile form]

   {#va-api-support-set-logo__table_esq_ylr_hgc}
4. Click Update.