---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Remove Conversational Integration with Facebook Messenger

# Remove Conversational Integration with Facebook Messenger {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Users can remove the Conversational Integration with Facebook Messenger application when the app is no longer needed.

## Antes de Iniciar

Role required: admin

## Procedimento

1. Go to AllConversational InterfacesChannels and Integrations.
2. On the Facebook Messenger integration section, click Manage.  
   The Facebook Messenger Channel integration page opens.
3. Click the three dots on the right hand side and choose Remove Integration.  
   A confirmation message displays.
4. Click Remove.  
   The Facebook Messenger application and all of its data is removed.
{#remove-conv-integ-fbm__steps_rzt_c4d_yxb}