---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Sidebar requester mapping

# Sidebar requester mapping {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a requester mapping to define the requesting user for a record. This requester is used to identify the main contact for a record and Sidebar sends an email notification to the requester when they have unread messages in their discussions in the last 24 hours.

## Antes de Iniciar

Role required: admin

## Procedimento

On the Sidebar Requester Mapping screen, fill in the fields:  
{#sidebar-requester-mapping__table_tnb_j4y_42c__entry__2}

| Field | Description |
|-|-|
| Active | Activates the requester-mapping record. |
| Inherit | Extends and applies the feature to the child tables. |
| Table | Table to which the requester mapping should be applied. |
| Order | Order of the configuration. You can define multiple requester mapping configurations for a single table. The system executes the query in the descending order. |
| Requester | Requester for a record. |
| Domain | Domain for the record. |
[ ]

{#sidebar-requester-mapping__table_tnb_j4y_42c}