---
sourceDocument: Australia Conversational Interfaces
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/conversational-interfaces

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Conversational Interfaces

ft:clusterId :

    - convint

bundleId :

    - convint

workflow :

    - Platform


---

# Uninstall the Conversational Integration with Workplace from Facebook

# Uninstall the Conversational Integration with Workplace from Facebook {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Uninstall the Conversational Integration with Workplace from Facebook and
disassociate the app with your instance.

## Antes de Iniciar

Roles required:

* Virtual_agent_admin and external_app_install_admin or admin
* Administrator for third-party applications
{#uninstall-virtual-agent-fb__ul_amd_lvs_rdb}

## Procedimento

1. Log in to Workplace from Facebook.
2. Click Admin Panel.
3. Click Integrations.
4. In the list of Workplace from Facebook integrations, click Now Virtual Agent.
5. In the window that displays the settings for Now Virtual Agent click Uninstall.
6. In the window that requires authorization to uninstall the app, click Uninstall.

## Resultado

Now Virtual Agent no longer appears on the list of
integrations in Workplace from Facebook. The instance receives
uninstallation information from Workplace from Facebook, and the app
configuration and user information are deleted within 15 days.