Specialized Virtual Agent integrations for Microsoft Teams

  • Versão de lançamento: Australia
  • Atualizado 16 de jun. de 2026
  • 1 min. de leitura

    • The specialized Virtual Agent integrations for Microsoft Teams support different users as per their need.

    • If both your environments are commercial, with .com as the suffix, follow both the self-configured and pre-published setup. instructions
    • If your ServiceNow environment is .us and your Microsoft environment is .com, this is the GCC setup. Follow the self-configured bot setup instructions.
    • If both your environments are .us, follow the GCC-H or DoD based instructions.