Create and manage demand tasks

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create tasks for a demand to delegate cost, effort, risk, and benefit assessment activities. Assign a resource or group to the demand task to track the actual time and effort spent on performing the specified activities.

    Before you begin

    Role required: it_demand_manager

    About this task

    You create demand tasks to plan the work for demands rather than for the target work entity such as a project, change, defect, or enhancement. The resources assigned to a demand task can submit the time spent on it using a time card.
    Note:
    If you’re creating a demand task with the PPM Standard Multicurrency (com.snc.ppm_multicurrency) plugin activated and Demand Currency view enabled, additional fields are available. For more information about the fields that are available only in the Demand Currency view, see Multicurrency in Next Experience for Demand Management reference.

    For more information about demand tasks, see Demand tasks.

    Procedure

    1. Open a demand from the home page of Next Experience for Demand Management.
      For more information, see Access demands.
    2. Select Details from the L-2 (level 2) navigation menu.
    3. Select Demand Tasks.Demand tasks tab to add or edit demand tasks.
      Note:
      If the Demand Tasks tab isn’t visible, select More and then select Demand Tasks.
    4. Add or edit a demand task from the Demand Tasks tab:
      • To add a demand task, select New.
      • To update the details of an existing demand task, select the record.
    5. On the Create New Demand Task form, fill in the fields.
      For a description of the field names, see Create demand task form.
    6. Select Save.
      Note:
      • To delete a demand task, select the record and select Delete from the More Actions option.
      • Alternatively, you can create, edit, or delete demand tasks using the Add demand tasks playbook activity. For more information, see Use Playbooks in Next Experience for Demand Management.
      After completing your work on the demand task, use the breadcrumb navigation to return to the Demand Tasks tab.
      Note:
      Team members can access demand tasks assigned to them from Collaborative Work Management. For more information, see Managing SPM work in Collaborative Work Management.