Connect SPW to Jira

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Connect Strategic Planning Workspace to Jira to enable the integration between the applications.

    Before you begin

    Role required: sn_jira_int.user

    Procedure

    1. Navigate to All > Strategic Planning > Jira Integration > Jira Instances.
    2. Select your Jira instance.
    3. Click Get Webhook Callback URL.
    4. Set up a webhook using this URL in Jira Administration.
      This action is done outside your ServiceNow instance.

      Registering a webhook via the Jira administration console

    5. On the Jira instance form, select Connect.

    Result

    If the connection is successful, the State field on your Jira instance record shows Connected. A webhook is now registered in Jira to receive update events.

    What to do next

    Import Jira projects to SPW.