Access demands

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Learn how to navigate to the Next Experience for Demand Management in Strategic Planning Workspace and open a demand from the All Demands page.

    Before you begin

    Role required: it_demand_user, it_demand_manager, sn_ppm_read, demand_approver, apw_read

    Procedure

    1. Navigate to Workspaces > Strategic Planning Workspace > Demands.
      Demands on the All Demands page displays in a list view.All Demands home page.
    2. Choose an action from the following options.
      ActionDescription
      Open a demand Select a demand.
      • If a playbook is available for the demand, the Playbook page opens.
      • If there are no playbooks associated with the demand, the Details page opens.
      Edit a demand in the side panel Select the short description of a demand. For more information, see Update the demand details.
      Customize the All Demands page view
      1. Select Personalize fields from More Actions.The Personalize fields option under More Actions enables you to customize your list view.
        • Add columns to your page view - select the check box next to the required column name in Available columns.
        • Remove columns from your page view - select the cross icon next to the required column name in Selected columns.
      2. Select Apply.
      Note:
      Increase or reduce the area occupied by the columns in the data grid by dragging the line that separates them.