Multicurrency fields in demand-related forms

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Multicurrency Fields in Demand-Related Forms

    Enabling the Demand Currency view in Demand, Cost Plan, and Cost Plan Breakdown forms allows multicurrency fields to appear in the Financials section. This feature supports the management and tracking of financial data across different currencies within your ServiceNow environment.

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    Key Features

    • Demand Currency: The currency used for managing demand, which becomes read-only after creating a cost or benefit plan.
    • Project Currency: The currency applied when the demand is converted to a project, carried over to the Project form.
    • Capital and Operating Expenses: Track both capital (Capex) and operational (Opex) expenditures in the selected demand currency, rolling up from the respective budgets.
    • Total Planned Costs: Estimated costs in demand currency, along with financial return and benefits if the demand is approved.
    • Actual Costs: Total costs incurred while working on demand tasks, recorded in demand currency after time cards are submitted and approved.
    • Exchange Rates: Currency exchange rates applicable for cost plan and benefit plan breakdowns, including reference dates for conversions.

    Key Outcomes

    By utilizing multicurrency fields, ServiceNow customers can effectively manage financial data in various currencies, ensuring accurate reporting and evaluation of investments. This functionality aids in comparing current spending against future expected benefits, ultimately enhancing financial decision-making and project management efficiency.

    When you enable the Demand Currency view in Demand, Cost Plan, and Cost Plan Breakdown forms, multicurrency fields appear in the Financials section of these forms.

    Table 1. Financials tab of the Demand form
    Field Description
    Demand currency Currency for managing and tracking the demand. The available currency options depend on your selection in Preferences-Project under Project Administration. For more information, see Select demand currency preference.

    This field becomes read only once you create a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown.
    Project currency Currency for implementing the project when this demand is converted to a project. This value carries over to the Project form in Project Management.
    Capital expense in demand currency Capital expenditure (Capex) for the demand.
    Capital budget in demand currency Total capital budget allocated to the demand across all fiscal years. Rolled up from the Capex budget of the demand.
    Operating expense in demand currency Operational expenditure (Opex) for the demand in the selected demand currency.
    Operating budget in demand currency Total operational budget allocated to the demand across all fiscal years in the selected demand currency. Rolled up from the Opex budget of the demand.
    Total planned cost in demand currency Estimated cost of the demand in demand currency.
    Financial return in demand currency Estimated revenue based on the Total planned costs in demand currency and Financial benefit in demand currency fields.
    Financial benefit in demand currency Estimated revenue if the demand is approved in the selected demand currency. Rolled up from the benefit breakdown of the demand.
    Net present value in demand currency Present value of future cash based on the given annual interest rate in the selected demand currency. A measure for comparing money spent today against future expected financial benefits, helping evaluate overall investment performance.
    Actual cost in demand currency Total cost incurred while working on a demand and demand tasks in the selected demand currency.
    Table 2. Multicurrency fields of the Demand Task form
    Field Description
    Demand currency Currency specified in the Demand currency field of the Demand form.
    Actual cost in demand currency Total cost incurred while working on the demand tasks in the selected demand currency. Actual cost populates after the assignee creates and submits a time card. When the time card is approved, the resource rate from the rate card, labor rate, or system properties populates this field.

    Financials section of the Cost Plan form

    Table 3. Cost Plan form
    Field Description
    Demand currency Currency specified in the Demand currencyDemand currency field of the Demand form.
    Cost in demand currency Value that is rolled up from the Entered cost field of all cost plan breakdowns.
    Note:
    Any change to the unit cost, quantity, or fiscal period of a cost plan recalculates the amounts in demand currency. See Cost plan updates and cost recalculation in demand currency.
    Table 4. Multicurrency fields in the Cost Plan Breakdown form
    Field Description
    Demand currency Currency specified in the Demand currency field of the Demand form.
    Cost in demand currency Breakdown amount in demand currency.
    Demand currency exchange rate Rate in effect for the period corresponding to the cost plan breakdown in the demand currency.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.
    Table 5. Financials section of the Benefit Plan form
    Field Description
    Demand currency Currency specified in the Demand currency field of the Demand form.
    Benefit in demand currency Benefit incurred from demand in demand currency.
    Actual benefit in demand currency Actual benefit value rolled up from the actual benefit in the benefit breakdown.
    Table 6. Multicurrency fields in the Benefit Plan Breakdown form
    Field Description
    Demand currency Currency specified in the Demand currency field of the Demand form.
    Benefit in demand currency Benefit incurred from demand in demand currency.
    Demand currency exchange rate Rate in effect for the period corresponding to the benefit plan breakdown in demand currency.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.
    Table 7. Multicurrency fields in the Expense Line form
    Field Description
    Demand currency Currency specified in the Demand currency field of the Demand form.
    Amount in demand currency Expense cost in demand currency. Amount entered in the Amount field is converted to demand currency.
    Table 8. Multicurrency fields in the Demand Budget form
    Field Description
    Capex budget in Demand Currency Planned expense amount allocated for capital expenditure in the selected currency.
    Opex budget in Demand Currency Operating expense amount in the selected currency.
    Total Budget in Demand Currency Sum of Capex and Opex amounts in the selected currency.