Download the manifest file

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure the user roles and download the add-in manifest file to use the Export to PowerPoint add-in for Microsoft PowerPoint.

    Before you begin

    Role required: sn_ppt_export.ppt_admin

    Procedure

    1. Navigate to All > ServiceNow Add-Ins for Office > Office Add-In Manifests.
    2. Click Templates for ServiceNow.
      Note:
      Check the Templates for ServiceNow description to match with PowerPoint plugin for ServiceNow to ensure that the correct manifest file is selected.
    3. Click Download Manifest to download the add-in file.
      The manifest file you download is specific to your instance. It contains the instance URL and configuration details that apply only to your environment. Using a manifest from one instance on another instance does not work and may cause errors.

      If you work with more than one ServiceNow instance, for example, a development instance and a production instance — you have two options:

      • Install a separate manifest for each instance. Download and install the manifest individually from each instance you need to connect to.
      • Use the sideload option. If installing multiple manifests is not practical, use the sideload option to temporarily load the manifest for a different instance without installing it permanently.

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