Better together with other ServiceNow applications
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Summary of Better together with other ServiceNow applications
The integration of Strategic Planning with various ServiceNow applications enhances the capabilities of portfolio and product managers by streamlining planning, collaboration, and release management. These integrations enable better alignment with business strategy, improved tracking of priorities, and optimized portfolio performance.
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Key Features
- Strategic Planning with AI Control Tower workspace: Track and monitor strategic priorities, goals, and planning items related to Artificial Intelligence by categorizing them with the AI option. The AI Control Tower workspace provides specialized widgets for managing AI strategies, goals, targets, costs, prioritized work, and RIDAC details.
- Strategic Planning with Digital Product Release workspace: Product managers can link planning items to product enhancements within the Strategic Planning Workspace. These items then appear in the Release scope page under the Planning items tab in the Digital Product Release workspace, facilitating easier release management.
- Strategic Planning with Collaborative Work Management (CWM): Plan, roadmap, and associate goals with CWM Boards within portfolio plans. By adding CWM Boards as planning items in lenses like Organization, Project Portfolio, and Strategic Investments, users can access them in prioritization, roadmap, and goal pages for better collaboration.
- Strategic Planning with Enterprise Architecture Workspace: Enterprise architects use the Business Capability lens to plan and prioritize work based on business capabilities or applications, integrating architecture planning with strategic initiatives.
- Strategic Planning with Digital Portfolio Management (DPM): Enables DPM managers to access roadmap planning, monitor service performance comprehensively, prioritize backlogs, and manage business application roadmaps to optimize portfolio outcomes and budget decisions.
Key Outcomes
- Improved visibility and tracking of strategic priorities and AI-related initiatives through the AI Control Tower workspace.
- Seamless linkage between planning items and product release scopes, simplifying release management for digital products.
- Enhanced collaboration and goal alignment via integration with CWM Boards within portfolio plans.
- Alignment of enterprise architecture efforts with strategic planning to support business capability-driven roadmaps.
- Optimized portfolio performance and budgeting through integrated roadmap planning and backlog prioritization using Digital Portfolio Management.
The integration of Strategic Planning with other ServiceNow applications helps portfolio and product managers to optimize planning, collaboration, and release management for their products.
Strategic Planning with AI Control Tower workspace
The ServiceNow® AI Control Tower workspace enables you to track and monitor all your strategic priorities, goals, targets, planning items, and execution items—projects and demands categorized as Artificial Intelligence in the Strategic Planning Workspace.
Populate the Type field for strategic priorities, the Category field for goals, and the Investment type field for planning items with the Artificial Intelligence option to monitor their progress in the AI Control Tower workspace. For more information, see Create a strategic priority, Create a goal, and Add a planning item.
When AI Control Tower is installed, the AI strategy tab appears in the AI Control Tower workspace, featuring different widgets for AI strategies, goals, targets, costs of planning items, prioritized work, and RIDAC details. For more information, see AI strategy tab in AI Control Tower.
Strategic Planning with Digital Product Release workspace
Using the Digital Product lens, product managers can plan, prioritize, and roadmap the work for digital products by aligning with the business strategy.
As part of planning when you associate planning items with the product enhancement in the Strategic Planning Workspace, those associated planning items appear in the Planning items tab of the Release scope page in ServiceNow Digital Product Release workspace. This tab helps product managers track the status of the planning items associated with the product enhancements in the Digital Product Release workspace itself to ease the release management for their products. For more information, see Scope of a release.
Strategic Planning with Collaborative Work Management
With the integration of ServiceNow Collaborative Work Management (CWM) with Strategic Planning, you can plan, roadmap, and associate goals to Boards in a portfolio plan. By adding CWM Boards to a lens configuration, you can access them in the Prioritization, Roadmap, and Goals pages of a portfolio plan as planning items.
The lenses supported to configure the CWM Board as a planning item are Organization, Project Portfolio, and Strategic Investments.
For more information on integration of CWM with Strategic Planning, see Connecting CWM with Strategic Planning or Portfolio Planning. To learn how to update the lens configuration, see Create or modify a lens in Strategic Planning.
Strategic Planning with Enterprise Architecture Workspace
Using the Business Capability lens, enterprise architects can plan, prioritize, and roadmap the work based on business capabilities or business applications. For information on ServiceNow Enterprise Architecture Workspace, see Enterprise Architecture Workspace.
Strategic Planning with Digital Portfolio Management
- Optimize portfolio performance by monitoring services and their performance levels in a comprehensive roadmap.
- Make informed budgetary decisions and deliver shared outcomes by prioritizing backlogs and managing roadmaps of business applications.
For more information, see Exploring Digital Portfolio Management.