Business stakeholder role for Test Management 1.0

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use the business stakeholder role to read and retrieve data from any table of the Test Management 1.0 application to generate reports.

    When you activate the Business Stakeholder plugin (com.snc.business_stakeholder) in your ServiceNow instance, the Read only roles for Test Management 1.0 plugin (com.snc.tm1_read_roles) is also activated. This plugin provides a business stakeholder role (sn_tm1_read) with which you can access all the tables of the Test Management 1.0 application. This role also allows read-only access to the Test Management dashboard. You can assign this role to any user in your organization who is a business stakeholder.

    Plugin availability

    If you are a new customer, the Read only roles for Test Management 1.0 plugin (com.snc.tm1_read_roles) is activated on zBoot. However, the business stakeholder role (sn_tm1_read) is available only when you activate the Test Management 1.0 plugin (com.snc.test_mgmt).

    If you are an upgrade customer, you must manually activate the Read only roles for Test Management 1.0 plugin (com.snc.tm1_read_roles).

    Test Management 1.0 tables accessible by users with the business stakeholder role

    When both the Read only roles for Test Management 1.0 plugin (com.snc.tm1_read_roles) and Test Management 1.0 plugin (com.snc.test_mgmt) are active in your ServiceNow instance, the user with the business stakeholder role (sn_tm1_read) has read access to the following tables.

    Table 1. Test Management 1.0 tables
    Table Description
    Test Case

    [tm_test_case]

    Stores the test cases.
    Test Case Instance

    [tm_test_case_instance]

    Extends the Planned Task table.
    Test Suite

    [tm_test_suite]

    Stores the test suites.
    Test Environment

    [tm_test_environment]

    Stores the test environments.
    Test

    [tm_test]

    Stores the tests.
    Test Instance

    [tm_test_instance]

    Stores the tests under a test plan.
    Test Plan

    [tm_test_plan]

    Stores the test plans. Extends the Planned Task table.
    Test Case Defects

    [m2m_tm_test_case_instance_defect]

    Stores the test case defects that are recorded for failed tests.