Multicurrency fields in demand forms

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read
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    Summary of Multicurrency fields in demand forms

    Multicurrency fields in ServiceNow demand forms allow customers to manage and track financial data related to demands in various currencies. This capability is enabled when the demand currency view is activated, providing a consistent currency context across demand-related records.

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    Key Features

    • Demand Currency Field: Present across demand, demand task, cost plan, cost plan breakdown, benefit plan, benefit plan breakdown, expense line, and project funding forms. This field represents the currency used for managing the demand and becomes read-only once any financial plans or breakdowns are created.
    • Financial Fields in Demand Form: Include capital expense (Capex), capital budget, operating expense (Opex), operating budget, total planned cost, financial return, financial benefit, net present value, and actual cost—all expressed in the selected demand currency.
    • Demand Task Form: Tracks actual incurred costs in the demand currency.
    • Cost Plan and Cost Plan Breakdown Forms: Include cost values in the demand currency, with breakdowns also capturing currency exchange rates and their applicable dates for accurate conversion.
    • Benefit Plan and Benefit Plan Breakdown Forms: Capture benefit values in demand currency along with exchange rates and dates for breakdowns.
    • Expense Line Form: Records expense amounts in the demand currency.
    • Project Funding Form: Shows planned capital (Capex) and operating (Opex) budget amounts and their total, all in the demand currency.

    Key Outcomes

    • Enables accurate financial management and reporting across multiple currencies within demand management processes.
    • Ensures consistency by locking the demand currency once financial plans or breakdowns are established, preventing currency changes that could affect data integrity.
    • Supports financial evaluation metrics such as net present value to assess investment performance over time in the demand’s currency.
    • Includes exchange rate tracking on cost and benefit breakdown forms to maintain precise currency conversions relevant to specific periods.

    Multicurrency fields are available in the demand forms when the demand currency view is enabled.

    Demand form

    Table 1. Demand form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Capital expense in demand currency Capital expenditure (Capex) value of the demand.
    Capital budget in demand currency Total capital budget value allocated to the demand across all fiscal years.
    Operating expense in demand currency Operational expenditure (Opex) value of the demand.
    Operating budget in demand currency Total operational budget value allocated to the demand across all fiscal years in the selected demand currency.
    Total planned cost in demand currency Estimated cost of the demand.
    Financial return in demand currency Estimated revenue of the demand.
    Financial benefit in demand currency Estimated revenue if the demand is approved.
    Net present value in demand currency Present value of future cash based on the annual interest rate.

    This field compares the money spent today against the financial benefits expected in the future. It enables evaluation of overall investment performance.
    Actual cost in demand currency Total cost incurred while working on a demand and its demand tasks.

    Demand Task form

    Table 2. Demand task form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Actual cost in demand currency Total cost incurred while working on a demand and its demand tasks.

    Cost Plan form

    Table 3. Cost plan form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Cost in demand currency Rolled-up value from the Entered cost field of all cost plan breakdowns.

    Cost Plan Breakdown form

    Table 4. Cost Plan Breakdown form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Cost in demand currency Cost amount for the demand.
    Demand currency exchange rate Rate in effect for the period corresponding to the cost plan breakdown.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.

    Benefit Plan form

    Table 5. Benefit Plan form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Benefit in demand currency Benefit incurred from the demand.
    Actual benefit in demand currency Actual benefit value of the demand.

    Benefit Plan Breakdown form

    Table 6. Benefit Plan Breakdown form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Benefit in demand currency Benefit incurred from the demand.
    Demand currency exchange rate Rate in effect for the period corresponding to the benefit plan breakdown.
    Demand currency exchange rate date Reference date on which the currency exchange rate is applied for conversion.

    Expense Line form

    Table 7. Expense Line form
    Field Description
    Demand currency Currency for managing and tracking the demand.

    This field is set to read-only after a cost plan, cost plan breakdown, benefit plan, or benefit plan breakdown is created.
    Amount in demand currency Expense cost amount for the expense line.

    Project Funding form

    Table 8. Project Funding form
    Field Description
    Capex budget in demand currency Planned expense amount allocated for the capital expenditure of the demand.
    Opex budget in demand currency Planned expense amount allocated for the operating expenditure of the demand.
    Total budget in demand currency Sum of the Capex and Opex amounts.