Check Zscaler monitoring

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Check the monitoring status of your Zscaler app, to verify that it is running properly.

    Vorbereitungen

    Role required: agent_client_collector_admin

    Warum und wann dieser Vorgang ausgeführt wird

    If the monitoring app is down, the Zscaler tunnel status is either 51(SERVICE-DOWN-ERROR) or 56(SYSTEM_SOCKETS_EXHAUSTED_ERROR). When that happens, a remediation check runs, which shuts down and then starts the Zscaler app.

    By default, the Zscaler monitoring check (zscaler-monitoring-check) runs automatically every 30 minutes. If you are experiencing problems with your Zscaler app, you may want to run the check more often or immediately. For details, see Customize the Zscaler monitoring check.

    Prozedur

    1. Navigate to All > Remediate Zscaler VPN > Monitoring Status.
      The Application Monitoring Status page appears.
      Abbildung : 1. Application Monitoring Status page

      Application monitoring status page

      • If the Zscaler app is running properly, the Application Status column displays the Up value.
      • If the Zscaler app is not running properly, the Application Status column displays the Down value.
    2. If the Application Status column displays the Down value, the remediation check (zscaler-remediation-check) runs.