---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Remove a service

# Remove a service from SRM {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Remove a service from Service Reliability Management (SRM) when you no longer need to track or monitor its reliability.

## Vorbereitungen

SRM administrators can remove any service from SRM. SRM managers can remove only the services assigned to their teams.  
Hinweis:  
Administrators and SRM administrators have a delete option on service pages. That option deletes the service from both SRM and the Configuration Management Database (CMDB). The remove option, described below, only removes the service from SRM.

Role required: srm_manager or srm_admin

## Warum und wann dieser Vorgang ausgeführt wird

Remove one or more services from SRM when you no longer need to track their reliability. Removing a service from SRM does the following:  
* Removes the service from SRM views, including the Service page and Service reliability dashboard.
* Deletes all draft service level objectives (SLOs) associated with the service. Those SLOs aren't recoverable.
* Retires all active SLOs associated with the service. Those SLOs are no longer active but remain visible in SRM.
{#sr-remove-service__ul_iqm_kjh_bhc}

Removing a service from SRM doesn't affect the service reliability tasks, such as alerts, change tasks, or incidents. The service also remains in the CMDB, and you can add it back to SRM at any time.  
Hinweis:  
The following procedure shows how to remove services from SRM using the Services page. You can also remove services using the Teams page by selecting a team and then the Services managed tab.

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation, select Services.
3. Point to a service you want to remove, and then select its check box.  
   You can select one or more services.
4. Select Remove.
5. In the dialog, review the details about the affected SLOs and then select Remove service.  
   The page displays `<service-name> removed from SRM`. The service no longer appears in the SRM application, but it remains in the CMDB. You can add it back to SRM at any time.  
   Hinweis:  
   If you receive an error when removing a service, see [Troubleshoot SRM](https://servicenow-prod.fluidtopics.net/z49YbqHOGjys4GDI6pX5sQ "Find answers to issues that you may encounter when using Service Reliability Management (SRM).").

## Nächste Maßnahme

To learn how to monitor and manage services that remain in SRM, see [Working with SRM services](https://servicenow-prod.fluidtopics.net/BdAtdC1wVQ6dOeiIPojPTA "A service represents a functional outcome like networking, payments, or HR services, that is owned by a team. To deliver that outcome, a service can contain one or more technical components like a user authentication service, or a piece of shared infrastructure like a database."). To add a service that you want to monitor or that was removed by mistake, see [Add a service to SRM](https://servicenow-prod.fluidtopics.net/MnD2MLXegw6Pf_DFpStYFQ "Add services to Service Reliability Management (SRM) to help your teams manage service health.").