---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Map tag services in workspace

# Map your application services using tags in the Service Mapping Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Categorize and organize organization's configuration items and map them into application services using the Tag-based dashboard in the Service Mapping workspace.

## Vorbereitungen

* Verify that you have installed Service Mapping Plus version 1.16.3, which is required to access tag-based mapping in the Service Mapping workspace. For more information, see [Install Service Mapping Plus](https://servicenow-prod.fluidtopics.net/8C6Z7uKxiccHrRla4kID3g "You can install the Service Mapping Plus application (sn_sm_scoped_app) if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed.").
* Review and analyze your organization's tag usage, making a list of all tags and their purposes. Use the Key Value \[cmdb_key_value\] table to see the tags in the Configuration Management Database (CMDB).
* Use Tag Governance to optimize tag application in your organization. See [Tag Governance](https://servicenow-prod.fluidtopics.net/f8No3d05AUR3Xv3HiPVRgg "Learn more about Tag Governance reports and discovery.") for more information.
* Assign tags to configuration items (CIs) that you want to include in application services.
* Run Discovery to horizontally discover CIs. Discovery populates the CMDB with the CI data, including tags. For more information about discovery tag-based discovery for the Service Mapping workspace, see [Tag-based discovery for the Service Mapping Workspace](https://servicenow-prod.fluidtopics.net/YsngVR2QAxnnrgUSEo5Hmg "If your organization uses tags for asset management, you can use the Service Mapping workspace to manage these tags and create tag-based application services.").
{#map-tag-based-services-workspace__ul_utg_2qc_tfc}

Role required: service_mapping_admin

## Prozedur

1. Navigate to WorkspacesService Mapping, then select the Tag-based Service Mapping icon from the navigation pane.
2. Select Create service maps.
3. Either select an existing tag category or create a new tag category.

   | Tag category option | Action |
   | Select an existing tag category | 1. Start entering the category name in the search field. 2. Select the tag category from the list. 3. Select Define the tag values and enter values for the selected category. {#map-tag-based-services-workspace__ol_p5k_fmx_1gc} |
   | Create a new tag category | 1. Create a new tag category by selecting Create a new tag category. 2. Enter the tag category name. 3. Enter values for the tag keys in the Tags field. {#map-tag-based-services-workspace__ol_drx_qmx_1gc} |
   |-|-|

   {#map-tag-based-services-workspace__choicetable_mmz_qlx_1gc}
4. Save the tag category and values by selecting Save.  
   Hinweis:  
   To save the tag categories in a service family so you can return later to complete the mapping process, select Save and exit at any time.
5. Search for potential services matching the tag categories by selecting Find candidates.
6. Review the list of tag-based service candidates by selecting Map selected candidates when you have chosen your preferred candidates.
7. When prompted, enter a unique name for the tag-based service family.
8. Select Save and map.

## Ergebnisse

A tag-based application service and tag-based service family have been created.