---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Activate the analyze service health skill

# Activate the analyze service health skill {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The analyze service health skill uses generative AI to provide an analysis of all Service Observability dashboards for the selected service. You need to activate this skill before using it.

## Vorbereitungen

Before activating the Now Assist skills, you must install the following:

* Now Assist for IT Operations Management (ITOM) plugin. For more information, see [Install the Now Assist for IT Operations Management (ITOM) plugin](https://servicenow-prod.fluidtopics.net/M5EEpOCIjZGT7h818IAZBg "Install the ITOM plugin in the ServiceNow Now Assist feature.").
* Service Observability. For more information, see [Install Service Observability](https://servicenow-prod.fluidtopics.net/8wuuvQNbr9QLY4YVxp1sIg "If you have the system admin role, you can install the Service Observability application (sn_sow_svcobs). The application installs related ServiceNow Store applications and plug-ins if they aren't already installed.").
{#activate-the-analyze-service-health-skill__ul_ok4_5tx_l3c}

You must configure the following settings:

* ITOM pro plus SKU
* Now Assist for ITOM 9.10
* Service Mapping Plus (minimum version 1.16.3)
* Now Assist for IT Service Management (ITSM)
* Now Assist for Platform (minimum version 9.1.0)

{#activate-the-analyze-service-health-skill__ul_bjh_x4f_k3c}

Role required: admin

## Prozedur

1. Navigate to AllNow Assist AdminSkills
2. On the navigation panel, select ITOM.
3. On the Analyze service health tile, select Activate.
{#activate-the-analyze-service-health-skill__steps_mxf_l5f_k3c}