---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# ML solutions

# Machine learning solutions for Event Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Build solutions for Event Management with Predictive Intelligence.

## Solution definition {#ml-solutions-em__section_j4k_l32_35b}

{#ml-solutions-em__table_vpq_m32_35b__entry__2}

| Solution Definition | Description |
|-|-|
| Closed alert similarity | Closed alert similarity is a similarity solution definition that is used to recommend similar Alert records based on these fields: Description, Node, Resource, CI Type,Source, and Metric Name from the Alert \[em_alert\] table. Results are visible to users on the Alert form and on the Similar Alerts tab in Workspace. |
| EM Alert Clustering Solution | EM Alert Clustering Solution is a clustering solution definition used in Event Management. Allows building clustering models enabling identification of common text patterns in alerts to create alert groups. Text clusters are based on these fields: Description, Metric Name, Configuration Item Class from the Alert \[em_alert\] table. |
[Tabelle : 1. Solution Definition for Event Management]

{#ml-solutions-em__table_vpq_m32_35b}