---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Components installed with AIOps LEAP

# Components installed with AIOps LEAP {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Several types of components are installed with activation of the
plugin, including tables, user roles, and scheduled jobs.

## Roles installed {#components-installed-with-aiops-leap__section_qz5_1pw_cfc}

{#components-installed-with-aiops-leap__table_rz5_1pw_cfc__entry__2}

| Role title \[name\] | Description |
|-|-|
| AIOps LEAP admin \[sn_itom_leap.leap_admin\] | You have full control over AIOps LEAP capabilities, including the following: * Turn features on and off * Execute scheduled jobs * Manage AIOps LEAP tables and the AIOps LEAP Workspace * Generate and update resolution steps * Create and view problems and generate AIOps LEAP playbooks from automation opportunities (AO) {#components-installed-with-aiops-leap__ul_zwm_myc_cfc} |
| AIOps LEAP viewer \[sn_itom_leap.leap_viewer\] | You can access and view data related to AIOps LEAP, including tables, the workspace, and problems originating from AOs. |
| AIOps LEAP agent \[sn_itom_leap.leap_agent\] | You can access the AIOps LEAP menu from the Service Operations Workspace (SOW) and trigger AIOps LEAP executions directly from within SOW. |
[ ]

{#components-installed-with-aiops-leap__table_rz5_1pw_cfc}

## Scheduled jobs installed {#components-installed-with-aiops-leap__section_sz5_1pw_cfc}

{#components-installed-with-aiops-leap__table_tz5_1pw_cfc__entry__2}

| Scheduled job | Description |
|-|-|
| Populate Record Metrics Aggregate Records | Runs once per day to populate the LEAP aggregate metrics table by time periods. |
| Update Record Metrics Table with Calculated Metrics | Runs daily to calculate and update the records in the LEAP Record Metrics table for all the records where the metrics haven't been calculated yet. |
| GAF- Run Offline Flow | Runs monthly to group the tasks using the task data provided in the skill configuration while activating the LEAP skill. |
[ ]

{#components-installed-with-aiops-leap__table_tz5_1pw_cfc}

## Tables installed {#components-installed-with-aiops-leap__section_uz5_1pw_cfc}

{#components-installed-with-aiops-leap__table_vz5_1pw_cfc__entry__2}

| Table | Description |
|-|-|
| LEAP aggregate metrics | Contains metrics, like cost savings, time savings, and record count, for each time period. This data is used in the LEAP report page in the workspace. |
| LEAP feedback | Stores the feedback given by the agent to the playbooks that are run to fix the tasks. |
| LEAP GAF mapping | Maintains a map between the GAF groups and the published LEAPs to retain information in the subsequent GAF clustering runs. |
| LEAP group | Stores the LEAP group details, like group description, resolution steps, and whether the LEAP is automated or not. |
| LEAP group ranking | Maintains data, like business impact, projected cost savings, problem record, and status, that is used in the Automation Opportunities page of the workspace. |
| LEAP properties | Sets custom values to the properties that are used in AIOps LEAP. |
| LEAP record metrics | Maintains data that's used in Published LEAP page in the workspace. It contains calculated data, like time saved, tickets resolved, and rating trend. |
[ ]

{#components-installed-with-aiops-leap__table_vz5_1pw_cfc}