---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View an alert group analysis by Now Assist in Express List

# View an alert group analysis by Now Assist in Express List {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View an alert group analysis created by Now Assist using generative AI. The analysis offers a simplified, human-readable description of the alert group and technical information to help you investigate it more efficiently.

## Vorbereitungen

* Install the ITOM plugin in the Now Assist feature. For more information, see [Install the Now Assist for IT Operations Management (ITOM) plugin](https://servicenow-prod.fluidtopics.net/M5EEpOCIjZGT7h818IAZBg "Install the ITOM plugin in the ServiceNow Now Assist feature.").
* View important information about the Now Assist for IT Operations Management (ITOM) application in [Now Assist for IT Operations Management (ITOM)](https://servicenow-prod.fluidtopics.net/L5n_WNtwdY86_VBTJ0Zu7A "Use the ServiceNow Now Assist for IT Operations Management (ITOM) application to analyze alerts in Event Management. Alert analyses include a human-readable brief of the alert and technical information to help you investigate the alert more effectively.").
{#el-alert-group-analysis-view__ul_v1y_s43_y1c}  
Hinweis:  
Currently, Now Assist for ITOM only supports tag-based, CMDB, Log Analytics, Mixed, Automated, and Network Traffic-based alert groups. For all other alert group types, it only analyzes the parent alert.

Role required: evt_mgmt_operator

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. In the navigation bar, select the Express List icon (![Express List icon.]()).
3. In the Active alerts list, select the information icon (![Information icon.]()) next to an alert group to display the preview panel.
4. On the preview panel Info tab, select Analyze in Alert analysis by Now Assist.
5. View the information provided in the Alert analysis.  
   Hinweis:  
   Alert analyses are provided in English, irrespective of the language used in the alert descriptions.
6. **Wahlweise:** Use the Alert analysis icons to perform related tasks.  
   {#el-alert-group-analysis-view__table_ys1_hyp_mbc__entry__2}

   | Icon | Description |
   |-|-|
   | ![Copy to clipboard icon.]() | Copy the content of the alert analysis to the clipboard. |
   | ![Refresh icon.]() | Refresh the alert analysis. Hinweis: Refreshing regenerates the results. Past results are deleted. |
   [Tabelle : 1. Alert analysis icons]

   {#el-alert-group-analysis-view__table_ys1_hyp_mbc}
{#el-alert-group-analysis-view__steps_hnq_qzf_4bc}
**Zugehörige Konzepte**   

* [Viewing an alert group analysis by Now Assist in Express List](https://servicenow-prod.fluidtopics.net/gv~_JnSVu0KP_WzNv3mXaQ "View an analysis of alert groups in Express List, generated by Now Assist using AI. The analysis helps you better understand the nature of the alert group, why the alerts in the group were correlated, and how to proceed in the remediation process.")