---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Connect the agent to the MID Web Server using TLS

# Connect the agent to the MID Web Server using TLS {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Connect the agent to the MID Web Server to enable configuring mTLS on your MID Web Server and agent.

## Vorbereitungen

Ensure that you have installed the .pem file and set up the MID Web Server. For details, see [Install the .pem file in the MID unified keystore and set up the MID Web Server](https://servicenow-prod.fluidtopics.net/9jdaRPe4MXxxjKvIVEvo2w "Install the .pem file into the MID unified keystore and set up the MID Web Server to enable configuring mTLS on your MID Web Server and agent.").

Role required: agent_client_collector_admin

## Prozedur

1. Add the labcacert.pem file to your agent host's truststore.  

       sudo cp -a /<path>/<to>/labcacert.pem /etc/pki/ca-trust/source/anchors/; 
       sudo update-ca-trust extract 
       openssl verify /<path>/<to>/labcacert.pem

   The generated output is /\<path\>/labcacert.pem: OK
2. Configure the acc.yml file to use TLS.
   1. Set the insecure-skip-tls-verify property to false.
   2. Set the backend-url property to use the MID Server's FQDN.  
      backend-url="wss://\<mid server fqdn\>:\<mid web server port\>/ws/events"
   {#agent-mid-connect__substeps_jmk_3tc_wbc}
3. Restart the agent.  

       systemctl restart acc;

4. Verify in the logs that the agent is connected to the MID Server.

## Nächste Maßnahme

[Configure mTLS authentication for a MID Web Server](https://servicenow-prod.fluidtopics.net/ahpnKTk5bWL4RGNmlgXqZg "Enhance security in your MID Web Server extension by enabling mTLS authentication.").