---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Add or edit a task on an SRM alert

# Add or edit a task on an SRM alert {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

If an alert has a task, you can manually add it.

## Vorbereitungen

Role required: srm_manager, srm_responder, or srm_admin

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.  
   You're taken to your SRM Home page.  
   Hinweis:  
   If you use other Service Operations Workspace (SOW) applications, you may see the SOW Home page instead of the SRM Home page. The SOW Home page includes SRM alerts and incidents in its metrics.
2. From the primary navigation, select Reliability tasks (![Reliability tasks icon]()). {#sr-add-alert-task__select-reliability-tasks}
3. You have two options.

   | Option | Description |
   | In the alert list view | Select one or more alerts using the check box to the left of the alert, and select Edit in the list view header. Scroll down to the Task field and select from a menu. Select Update. Hinweis: If you select alerts in bulk, the change applies to all selected alerts. For assignments, team members are notified according to their notification preferences. |
   | In the alert form | Select a new Task value from the list menu. Select Save. |
   |-|-|

   {#sr-add-alert-task__choicetable_llb_1fq_vyb}  
   For value choices see [SRM alert states](https://servicenow-prod.fluidtopics.net/L6lzcdba0ter4YsGMHmx2A "Alert can be in a few different states depending on how they are acted on.").  
   The new task is displayed in the alert and the alert list view.
{#sr-add-alert-task__steps_dfp_sr5_1pb}