---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Configure

# Configure Now Assist for ITOM {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable Event Management users to view alert analyses that Now Assist for ITOM creates using generative AI.
* **[Install the Now Assist for IT Operations Management (ITOM) plugin](https://servicenow-prod.fluidtopics.net/M5EEpOCIjZGT7h818IAZBg)**   
  Install the ITOM plugin in the ServiceNow® Now Assist feature.
* **[Activate Now Assist AI agents for IT Operations Management (ITOM)](https://servicenow-prod.fluidtopics.net/uzYqeH~KzhmkGDW0aKfVvQ)**   
  Activate Now Assist AI agents associated with the Triage and analyze alerts agentic workflow, to enable the agentic AI experience.
* **[Activate Now Assist skills in Now Assist for IT Operations Management (ITOM)](https://servicenow-prod.fluidtopics.net/ZgZV7A5Rkitr3M~2F5wRdA)**   
  You can activate the Now Assist skills for use in Now Assist for IT Operations Management (ITOM).
* **[Configuring agents and skills for Now Assist for ITOM](https://servicenow-prod.fluidtopics.net/J8zjg5xJ4L0vlr0zCZ2hFQ)**   
  Configure observability agents and skills for the analyze alert impact agentic workflow or manage alerts autonomously agentic workflow. Once configured, they gather information to help you investigate alerts.