---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Check Zscaler remediation

# Check Zscaler remediation {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Verify that Zscaler remediation stops and starts the Zscaler app after the remediation monitoring check fails.

## Vorbereitungen

Verify that the Zscaler monitoring check returns an Application Status value of Down, indicating that the Zscaler app isn't working properly.

Role required: agent_client_collector_admin

## Prozedur

Navigate to AllRemediate Zscaler VPNRemediation Result.  
The Application Remediation Status page appears.  
Abbildung : 1. Application remediation status page   

When remediation successfully shuts down and restarts Zscaler, the Remediation Result column has a value of Success. The Task Associated column displays a link to the incident created on remediation. When remediation is successful, the incident closes automatically.