--- sourceDocument: Australia IT Operations Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management Release : - australia ft:locale : - de-DE ft:publication_title : - Australia IT Operations Management ft:clusterId : - itom bundleId : - itom workflow : - Technology --- # Observability tab # Dynatrace Observability tab for Service Observability {#ariaid-title1} * Freigeben Version: Australia * * Aktualisiert 12. März 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer Dashboard and charts on the Dynatrace Observability tab of the Service Details page in the SOW. Dynatrace dashboards are the same for both managed and SaaS environments. ## Application dashboard {#observability-tab-for-service-observability__section_oww_r53_zdc} This dashboard displays performance metrics for the selected service. Hinweis: If the dashboards have been customized, they might not reflect the information shown on this page. {#observability-tab-for-service-observability__table_avw_x53_zdc__entry__3} | Chart | Description | Data source | |-|-|-| | Rate | Aggregate rate of transactions through the service. | Dynatrace | | Error % | Percent of transactions that have an error. | Dynatrace | | Latency | Aggregate duration of transactions through the service, in milliseconds. | Dynatrace | | Client error rate | Rate of errors the service clients experienced. | Dynatrace | | Client throughput | Rate of client requests for this service. | Dynatrace | | Client response time | Response time for client requests on this service, in milliseconds. | Dynatrace | | Total DB connections | Number of databases that this client has connections to. Hinweis: Not available with Grail (DQL) queries. | Dynatrace | | DB connection errors | Number of errors received by the client when trying to access databases. Hinweis: Not available with Grail (DQL) queries. | Dynatrace | | Time spent in database calls | Duration of requests to databases, in milliseconds. Hinweis: Not available with Grail (DQL) queries. | Dynatrace | [Tabelle : 1. Service Basic metrics] {#observability-tab-for-service-observability__table_avw_x53_zdc} {#observability-tab-for-service-observability__table_wwl_mk2_h2c__entry__3} | Chart | Description | Data source | |-|-|-| | Key Request Count | Each line represents the throughput of a key transaction through the service. Hover over a point to view the different transaction names. | Dynatrace | | Key Request Error % | Each line represents the percentage of errors on a key transaction in the service. Hover over a point to view the different transaction names. | Dynatrace | | Key Request Response Time | Each line represents the response time for a key transaction on the service. Hover over a point to view the different transaction names. | Dynatrace | [Tabelle : 2. Service Transactions] {#observability-tab-for-service-observability__table_wwl_mk2_h2c} ## Compute dashboard {#observability-tab-for-service-observability__section_bgh_vw3_zdc} This dashboard displays metrics for hosts related to the service. {#observability-tab-for-service-observability__table_vsv_zw3_zdc__entry__3} | Chart | Description | Data source | |-|-|-| | CPU utilization | Percent of the host processing power being consumed. | Dynatrace | | Memory utilization | Percent of memory the host is using. | Dynatrace | | Disk utilization | Percent of disk space being used. | Dynatrace | | Network RX - bytes received | Count of bytes received. | Dynatrace | | Network TX - bytes transferred | Count of bytes sent. | Dynatrace | | All Active Servers | Information for all hosts the service is actively using. Select a host link to view more detailed information. | CMDB | | All Active VM Instances | Information for all virtual machines (VM) the service is actively using. Select a VM link to view more information. | CMDB | [Tabelle : 3. Host] {#observability-tab-for-service-observability__table_vsv_zw3_zdc} {#observability-tab-for-service-observability__table_mbd_xmy_2hc__entry__3} | Chart | Description | Data source | |-|-|-| | CPU Usage | Percent of the host processing power being consumed. | Dynatrace | | Memory Usage | Percent of memory the host is using. | Dynatrace | | Requests | Rate of requests per second | Dynatrace | | Throughput | Size of requests, in megabytes per second. | Dynatrace | | Latency | Aggregate duration of transactions, in milliseconds. | Dynatrace | [Tabelle : 4. Process] {#observability-tab-for-service-observability__table_mbd_xmy_2hc} {#observability-tab-for-service-observability__table_vsr_xmy_2hc__entry__3} | Chart | Description | Data source | |-|-|-| | CPU Usage | Percent of the host processing power being consumed. | Dynatrace | | Memory Usage | Percent of memory the host is using. | Dynatrace | | Requests | Rate of requests per second | Dynatrace | | Throughput | Size of requests, in megabytes per second | Dynatrace | | Latency | Aggregate duration of transactions, in milliseconds. | Dynatrace | | All Active Servers | Information for all hosts the service is actively using. Select a host link to view more detailed information. | CMDB | [Tabelle : 5. Process Group] {#observability-tab-for-service-observability__table_vsr_xmy_2hc} ## Database dashboards {#observability-tab-for-service-observability__xyz} These dashboards display metrics for databases related to the service. {#observability-tab-for-service-observability__table_e1h_1cg_d2c__entry__3} | Chart | Description | Data source | |-|-|-| | CPU utilization | Percent of the database's processing power being consumed. | Dynatrace | | Memory utilization | Percent of memory the database is using. | Dynatrace | | Availability | Percent of time the database is available. | Dynatrace | | Connections | Number of connections to the database. | Dynatrace | | Slow queries | Number of database queries that have been categorized as slow by Dynatrace. | Dynatrace | | All MySQL Instances | Information for all databases the service is actively using. Select a database link to view more detailed information. | CMDB | [Tabelle : 6. MySQL] {#observability-tab-for-service-observability__table_e1h_1cg_d2c} {#observability-tab-for-service-observability__table_i2b_ncg_d2c__entry__3} | Chart | Description | Data source | |-|-|-| | Deadlocks | Number of deadlocks detected in this database. | Dynatrace | | Committed Transactions | Number of transactions in this database that have been committed. | Dynatrace | | Active Backend Connections | Number of backends currently connected to this database. | Dynatrace | | Query Conflicts | Number of queries cancelled due to conflicts with recovery in this database. | Dynatrace | | Active Time | Time spent executing SQL statements in this database. | Dynatrace | | Fatal Sessions | Number of database sessions to this database that were terminated by fatal errors | Dynatrace | | All PostgreSQL Instances | Information of all databases the service is actively using. Select a database link to view more detailed information. | CMDB | [Tabelle : 7. PostgreSQL] {#observability-tab-for-service-observability__table_i2b_ncg_d2c}