---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Create a funnel visualization

# Create a funnel visualization {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

A funnel visualization shows how data progresses through sequential stages, helping you identify drop-offs or bottlenecks at each step. Use it to track conversions, workflows, or process completion rates. You can add a funnel
visualization to an existing dashboard or to a new dashboard.

## Vorbereitungen

Role required: report_user, admin, or viz_creator

Ensure you have an admin role or permission from the dashboard owner to edit the dashboard.

## Warum und wann dieser Vorgang ausgeführt wird

If you have the appropriate role, you can add and edit funnel reports on a dashboard. The Edit button is not available on the ITOM dashboards unless the user has rights to edit it. For more details on
creating dashboards, see [Common dashboard tasks in the in-line editor](https://www.servicenow.com/docs/access?context=common-dashboard-tasks&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).

## Prozedur

1. Navigate to WorkspacesService Operations Workspace and select the AIOps Dashboards icon (![AIOps Dashboards icon.]()).
2. From the Dashboard picker, select AIOps 360 overview.  
3. Select Edit to put dashboard in the edit mode.  
4. From the Add new element drop-down menu, select Data visualization.  
5. In the Add Visualization window, select New visualization.  
6. From the Visualization type field, select Funnel.  
   Hinweis:  
   The Funnel visualization type is currently available only to customers who have the ITOM plugin installed.
7. Under Data sources, select + Add data source.  
   There are two kinds of data sources avail for the Funnel visualization type: Table and Indicator. Visualizations based on table data show a snapshot of the state of that data. Indicator visualizations reflect data over time based on data collection jobs. You can configure funnel stages using indicators in one of the following ways:

   You can configure funnel stages using indicators in one of the
   following ways:
   * Option 1: Use a single indicator or table with a breakdown  
     Select a single indicator or table, and then define the breakdown using the Group by field. The breakdown values are used as the funnel stages.  
     Hinweis:  
     If you select only one indicator without a breakdown, the visualization displays an error: Invalid configuration. A 'Group By' must be selected for the visualization to render.
   * Option 2: Use multiple indicators without a breakdownSelect multiple indicators without setting a breakdown. In this case, each indicator's value represents a stage in the funnel.

   {#create-funnel-visualization__choices_nym_xsf_zfc}
8. Select the required data source and select Add this source.  
   When you select a table or indicator data source for a funnel visualization, refer to the following topics for the available data configuration options:
   * [Table data options for funnel visualizations](https://servicenow-prod.fluidtopics.net/FOgvUm0gsP2toT0~ijcUiA "When you select a table data source for the funnel visualization, the following data configuration options are available.")
   * [Indicator data options for funnel visualizations](https://servicenow-prod.fluidtopics.net/hY~ZDmX~kxHAfQGAag1JIg "When you select an indicator data source for the funnel visualization, the following data configuration options are available.")
   {#create-funnel-visualization__ul_xml_bw3_yfc}
9. Select Save.
* **[Table data options for funnel visualizations](https://servicenow-prod.fluidtopics.net/FOgvUm0gsP2toT0~ijcUiA)**   
  When you select a table data source for the funnel visualization, the following data configuration options are available.
* **[Indicator data options for funnel visualizations](https://servicenow-prod.fluidtopics.net/hY~ZDmX~kxHAfQGAag1JIg)**   
  When you select an indicator data source for the funnel visualization, the following data configuration options are available.