---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Using Event Management

# Using Event Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

As an Event Management operator, your role is to find alerts, analyze them, and
take action to help resolve the underlying issue.
This guide can assist you on a regular basis.
* **[View alert information](https://servicenow-prod.fluidtopics.net/Y2LhjaaqLi3bB6WHeHqNtg)**   
  View a list of all alerts for application services s, and then manage individual alerts as necessary.
* **[Monitor service health](https://servicenow-prod.fluidtopics.net/REVt4g9d~0X4tKBQrNJfGA)**   
  On the Operator Workspace, you can view alerts by application services, technical service, and alert group. For services, you can also open a service map to view relationships between CIs in the service.
* **[Use the Event Management overview dashboard](https://servicenow-prod.fluidtopics.net/Fcqkjy55Yc_JMzJBERjgDQ)**   
  The Event Management overview module uses Performance Analytics to present data from your instance for you to better visualize and understand your processes and drive continual improvement.
* **[Launch web application from alert](https://servicenow-prod.fluidtopics.net/qqfSgcJpC3K0IESYDxZSjQ)**   
  You can launch a web application from an alert that matches the conditions set in an alert action rule.
* **[Event Management Operator Tutorial](https://servicenow-prod.fluidtopics.net/JYDbuw5_ZVZeov60zuWPUQ)**   
  As an Event Management operator, your role is to find alerts, analyze them, and take action to help resolve the underlying issue.