---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Observability tab

# Amazon CloudWatch Observability tab for Service Observability {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Dashboard and charts on the Amazon CloudWatch tab of the Service Details page in the SOW.

## Application dashboards {#aws-observability-tab-for-service-observability__section_oww_r53_zdc}

This dashboard displays performance metrics for the selected service.  
Hinweis:  
If the dashboards have been customized, they might not reflect the information shown on this page.  
{#aws-observability-tab-for-service-observability__table_avw_x53_zdc__entry__3}

| Chart | Description | Data source |
|-|-|-|
| Request Count | Aggregate rate of transactions through the service, per minute. | AWS |
| Latency | Aggregate duration of transactions through the service, in milliseconds. | AWS |
| 4xx Errors | Number of errors returned with a status of 4xx. | AWS |
| 5xx Errors | Number of errors returned with a status of 5xx. | AWS |
[Tabelle : 1. API Gateway - HTTP]

{#aws-observability-tab-for-service-observability__table_avw_x53_zdc} {#aws-observability-tab-for-service-observability__table_kyn_grl_tfc__entry__3}

| Chart | Description | Data source |
|-|-|-|
| Request Count | Aggregate rate of transactions through the service, per minute. | AWS |
| Latency | Aggregate duration of transactions through the service, in milliseconds. | AWS |
| 4xx Errors | Number of errors returned with a status of 4xx. | AWS |
| 5xx Errors | Number of errors returned with a status of 5xx. | AWS |
[Tabelle : 2. API Gateway - REST]

{#aws-observability-tab-for-service-observability__table_kyn_grl_tfc}  
{#aws-observability-tab-for-service-observability__table_pbj_jrl_tfc__entry__3}

| Chart | Description | Data source |
|-|-|-|
| Request Count | Aggregate rate of transactions through the service, per minute. | AWS |
| Latency | Aggregate duration of transactions through the service, in milliseconds. | AWS |
| 4xx Errors | Number of errors returned with a status of 4xx. | AWS |
| 5xx Errors | Number of errors returned with a status of 5xx. | AWS |
[Tabelle : 3. ELB]

{#aws-observability-tab-for-service-observability__table_pbj_jrl_tfc} {#aws-observability-tab-for-service-observability__table_ngt_dsl_tfc__entry__3}

| Chart | Description | Data source |
|-|-|-|
| Errors | Number of errors reported by the Lambda function. | AWS |
| Duration | Aggregate duration of transactions through the service, in milliseconds. | AWS |
| Invocations | Number of Lambda invocations executed by this service. | AWS |
[Tabelle : 4. Lambda]

{#aws-observability-tab-for-service-observability__table_ngt_dsl_tfc}

## Compute dashboards {#aws-observability-tab-for-service-observability__section_bgh_vw3_zdc}

This dashboard displays metrics for hosts related to the service.  
{#aws-observability-tab-for-service-observability__table_vsv_zw3_zdc__entry__3}

| Chart | Description | Data source |
|-|-|-|
| CPU utilization | Percent of the host processing power being consumed by this service. | AWS |
| Disk Write Bytes | Number of bytes written to the database by this service. | AWS |
| Disk Read Bytes | Number of bytes read from the database by this service. | AWS |
| Network In Bytes | Amount of incoming network traffic in bytes for this service. | AWS |
| Network Out Bytes | Amount of outgoing network traffic in bytes for this service. | AWS |
| All EC2 VM Instances | Information for all EC2 VM instances the service is actively using. Select a link to view more detailed information. | CMDB |
| All Active Servers | Information for all servers the service is actively using. Select a Server link to view more detailed information. | CMDB |
[Tabelle : 5. Host]

{#aws-observability-tab-for-service-observability__table_vsv_zw3_zdc}

## Database dashboards {#aws-observability-tab-for-service-observability__xyz}

This dashboard displays metrics for RDS databases related to the service.  
{#aws-observability-tab-for-service-observability__table_e1h_1cg_d2c__entry__3}

| Chart | Description | Data source |
|-|-|-|
| CPU utilization | Percent of the database's processing power being consumed by this service. | AWS |
| Free Memory | Amount of memory in bytes available on this database. | AWS |
| Free Storage | Amount of storage in bytes available on this database. | AWS |
| Current Connections | Number of connections from this service to the database. | AWS |
| Read Latency | Time taken in milliseconds for read operation from the database to complete. | AWS |
| Write Latency | Time taken in milliseconds for write operation from the database to complete. | AWS |
| All RDS Instances | Information for all databases the service is actively using. Select a database link to view more detailed information. | CMDB |
[Tabelle : 6. RDS]

{#aws-observability-tab-for-service-observability__table_e1h_1cg_d2c}