---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Identify and resolve log streaming issues

# Identify and resolve log streaming issues {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Make sure that your ACC data inputs are streaming data properly by identifying and
resolving log streaming issues.

## Vorbereitungen

Role required: agent_client_collector_admin

## Warum und wann dieser Vorgang ausgeführt wird

In the ACC data input record, the Streaming Sources related list shows the streaming
data of that data input's sources. This data enables you to identify streaming
issues and their possible cause.

For example, if the last event time for a data input's endpoint server is yesterday,
the server might be down or configured incorrectly. A streaming issue might also be
caused by the data input configuration file not being installed on the endpoint.  
Hinweis:  
You can view the streaming data of all data inputs and the MID Servers that receive logs from them in the Streaming Sources page. For more information, see [Identify and resolve a log streaming issue in Health Log Analytics](https://servicenow-prod.fluidtopics.net/2seky3xZmOq3ItIEPJ43OQ "Find and address log streaming issues to verify that your data inputs are streaming log data to your instance properly.") in the ServiceNow Health Log Analytics application documentation.

## Prozedur

1. Navigate to AllACC Data Inputs and select a data input record.
2. On the data input form, select the Streaming Sources related list.
3. Review the streaming data of that data input's sources.  
   For a description of the filters, see [ACC data input streaming sources](https://servicenow-prod.fluidtopics.net/tyiy79jRHAqJxpRgGsnZLQ "In the ACC data input record, the Streaming Sources related list shows the streaming data of that data input's sources.").
4. Resolve any data streaming issues.  
   1. Navigate to AllACC Log AnalyticsACC Log Alerts.
   2. Open alerts and address the specified issues.
   {#accl-verify-log-streaming__ol_otp_wbs_lsb}

## Nächste Maßnahme

Proceed to the next step in the Health Log Analytics data input setup
flow. For more information, see [Set up additional ACC data inputs](https://servicenow-prod.fluidtopics.net/fRw5vebFpDUllODIwsW6AQ "Data inputs for streaming log messages to your ServiceNow instance using the Agent Client Collector are created automatically as part of the Agent Client Collector setup. Set up additional ACC data inputs manually as needed using the Health Log Analytics data input setup flow.").
* **[ACC data input streaming sources](https://servicenow-prod.fluidtopics.net/tyiy79jRHAqJxpRgGsnZLQ)**   
  In the ACC data input record, the Streaming Sources related list shows the streaming data of that data input's sources.