---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View primary alerts associated with a service

# View primary alerts associated with a service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View the primary alerts associated with a service to help troubleshoot issues with the service.

## Vorbereitungen

Role required: evt_mgmt_admin

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. From the left navigation bar, select the Service Dashboard icon: .  
   The Service Dashboard page appears.  
   Hinweis:  
   The application services that appear in the Service Dashboard are those added to the Impact Filter Services list. For more information, see [Add application services for impact calculation](https://servicenow-prod.fluidtopics.net/1a8D_O4dYhSWrzUuadw7qw "Specify the application services that must be considered during impact calculation to ensure accurate service impact assessment."). {#view-primary-alerts-from-service-sow__workspace-dashboard-icon}
3. Select a service tile.  
   A pop-up window displays the business criticality and severity of a service.
4. Select Service Details.  
   By default, the Details tab is selected.
5. Select the Related records tab.
6. From the left pane, select Related Alerts.  

   View details about an alert by selecting its number in the Number column.