---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Upgrade multiple agents in an instance

# Upgrade multiple agents in an instance {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

When performing selective upgrade of an agent in an instance, you can select multiple
instances to upgrade at once.

## Vorbereitungen

Supported Operating Systems: Windows and Linux.

Agent Client Collector installs need to access this URL: https://install.service-now.com/. MID connected agents can download the installer from the MID Server (https://\<MID-WEBSERVER-URI:PORT\>/static/acc_installers/agent-client-collector).  
Select the version to which you want to upgrade your agent.

1. Navigate to AllSystem PropertiesAll Properties.
2. Select New.
3. Assign the following values:
   * Name = sn_agent.agent_upgrade_version
   * Type = string
   * Value = The version number to be upgraded to, in the format \<major_version.minor_version.patch_version\>. For example: 4.3.2
   {#upgrade-multiple-agents-from-instance__ul_slp_wwp_chc}
4. Select Submit.

{#upgrade-multiple-agents-from-instance__ol_oyg_qvp_chc}If you do not select a version, the agent automatically upgrades to the current Agent Client Collector Framework scoped app version.

When working with MID-less agents, ensure that the agents are connected to a Content Delivery Network (CDN). For details, see [Configure proxies when performing MID-less upgrade using a Content Delivery Network (CDN)](https://servicenow-prod.fluidtopics.net/20bKOl~53WgWPT_iZkZ9lQ "Create proxies for added security when upgrading MID-less agents via a Content Delivery Network (CDN). You add proxy servers to the sn_agent_proxy table on the ServiceNow instance.").

Role required: agent_client_collector_admin

## Warum und wann dieser Vorgang ausgeführt wird

You can select up to 20 agents at a time for upgrade. To upgrade large numbers of agents, incorporate the Agent Client Collector into your software deployment tools.

## Prozedur

1. Navigate to AllAgent Client CollectorAgents.
2. Select the check box next to the agents that you want to upgrade.  
   You can select up to 20 agents.
3. In the Actions on selected rows... box, select Upgrade agent.
4. In the confirmation dialog box, select Upgrade.
**Zugehörige Tasks**   

* [Upgrade an agent in an instance](https://servicenow-prod.fluidtopics.net/bNhgLGeCQ2baGMqfHXlorQ "Perform selective self-upgrade instead of bulk upgrade for enhanced efficiency when working with agents that are difficult to access, such as agents deployed in the cloud. You can perform selective upgrade on up to 20 agents at a time.")
* [Perform high-volume Agent Client Collector upgrade](https://servicenow-prod.fluidtopics.net/AoOLP2fWTuFjxMGw_1TXAQ "Perform high-volume upgrade of your Agent Client Collector agents when you want to upgrade all of your agents at one time.")