---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Fortinet Firewall SNMP-based

# Next-Generation Fortinet Network Firewall SNMP-based discovery {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

The Discovery and Service Mapping Patterns application uses the Next Generation Fortinet Network Firewall pattern to find Fortinet firewalls through a series of SNMP calls. Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
The Next Generation Fortinet Network Firewall pattern uses a set of SNMP calls to find the Fortinet firewalls. Discovery uses the pattern to run horizontal discovery.  
Hinweis:  
Only the REST-based Fortinet firewall discovery method finds FortiGate VDOMs. The SNMP-based Fortinet firewall discovery method doesn't discover them. For information on REST-based Fortinet firewall and FortiGate Virtual Domains (VDOMs) discovery, see [Fortinet firewall and FortiGate VDOM REST-based discovery](https://servicenow-prod.fluidtopics.net/voMcfF7KpzUpI~94gmJG5w "The Discovery and Service Mapping Patterns application uses the Next Generation Fortinet Network Firewall - REST pattern to find Fortinet firewalls through REST API calls. Additionally, the pattern extension VDOM Discovery finds FortiGate Virtual Domains (VDOMs). Discovering some of these resources may require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.").

## Request apps on the Store {#fortinet-fw-discovery__section_lml_jd3_slb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#fortinet-fw-discovery__inline-send-to-store}
To learn about Fortinet firewalls and their versions that you can discover, refer to [Detailed information on products discovered by ITOM Visibility](https://servicenow-prod.fluidtopics.net/Ejv~N_JNGmcrIU2_Q6L0KQ "Discovery and Service Mapping can discover a wide range of operating systems and applications.").

## Prerequisites {#fortinet-fw-discovery__section_pgt_4xz_ykb}

Verify the applications are up to date
:
    * Discovery and Service Mapping Patterns
    * CMDB CI Class Models
    {#fortinet-fw-discovery__ul_k2z_q5n_tcc}

Ensure SNMP access
:   Ensure that your Fortinet firewall device has SNMP access.

Configure SNMP credentials
:   On the ServiceNow instance, configure SNMP credentials. For more information, see [SNMP credentials](https://www.servicenow.com/docs/access?context=c_SNMPCredentials&version=australia&pubname=australia-platform-security&ft:locale=en-US).

Add SNMP system OID record to ServiceNow instance
:   Add the SNMP system OID record for the Fortinet device to the ServiceNow instance. Update the following:

    * Classifier: Fortinet Firewall
    * Class: Fortinet Firewall Device
    {#fortinet-fw-discovery__ul_rxb_ysn_tcc}

Run a horizontal discovery
:   For more information, see [Running discoveries in your network](https://servicenow-prod.fluidtopics.net/Gil9ygLpus_0ztYG9zQ1_g "You can run discoveries from schedules or scripts to create configuration items, define subnets, or to find resources in AWS and Azure clouds.").

## Data collected by Discovery during horizontal discovery {#fortinet-fw-discovery__section_bpg_qxz_ykb}

Discovery populates the data in the CMDB when running the Next Generation Fortinet Network Firewall Pattern.  
{#fortinet-fw-discovery__table_r5g_4rw_rcc__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Hostname. |
| Fully qualified domain name \[fqdn\] | Fully qualified domain name. |
| IP address \[ip_address\] | IP address. |
| Manufacturer \[manufacturer\] | Device manufacturer. |
| Description \[short_description\] | Short description of the Fortinet firewall cluster. |
| Model Number \[model_number\] | Device model number. |
| Hardware Operating System \[hardware_os\] | OS running on the hardware. |
| Hardware OS Version \[hardware_os_version\] | OS version running on the hardware. |
[Tabelle : 1. Fortinet Firewall Cluster \[cmdb_ci_firewall_cluster_fortinet\]]

{#fortinet-fw-discovery__table_r5g_4rw_rcc}  
{#fortinet-fw-discovery__table_o52_prw_rcc__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Hostname. |
| Serial Number \[serial_number\] | Serial number of the device. |
| Fully qualified domain name \[fqdn\] | Fully qualified domain name. |
| Operational Status \[operational_status\] | Indicates if the device is in active state. |
| IP address \[ip_address\] | IP address. |
| Manufacturer \[manufacturer\] | Device manufacturer. |
| Description \[short_description\] | Short description of the device. |
| Model Number \[model_number\] | Device model number. |
| Firmware \[firmware_version\] | Firmware version. |
| Hardware Operating System \[hardware_os\] | OS running on the hardware. |
| Hardware OS Version \[hardware_os_version\] | OS version running on the hardware. |
[Tabelle : 2. Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\]]

{#fortinet-fw-discovery__table_o52_prw_rcc}  
{#fortinet-fw-discovery__table_w2b_drw_rcc__entry__2}

| Field | Description |
|-|-|
| IP Address \[ip_address\] | IP address of the Fortinet firewall. |
| Netmask \[netmask\] | Netmask of the Fortinet firewall. |
[Tabelle : 3. IP Address \[cmdb_ci_ip_address\]]

{#fortinet-fw-discovery__table_w2b_drw_rcc}  
{#fortinet-fw-discovery__table_ybv_drw_rcc__entry__2}

| Field | Description |
|-|-|
| IP Address \[ip_address\] | IP address of the network adapter. |
| Netmask \[netmask\] | Netmask of the network adapter. |
| Alias \[alias\] | User-assigned name for the network adapter. |
| MAC Address \[mac_address\] | MAC address of the network adapter. |
| Name \[name\] | Name of the network adapter. |
[Tabelle : 4. Network Adapter \[cmdb_ci_network_adapter\]]

{#fortinet-fw-discovery__table_ybv_drw_rcc}  
{#fortinet-fw-discovery__table_z5x_drw_rcc__entry__2}

| Field | Description |
|-|-|
| Name \[name\] | Name of the Domain Name System (DNS). |
| IP Address \[ip_address\] | IP address of the DNS. |
[Tabelle : 5. DNS Name \[cmdb_ci_dns_name\]]

{#fortinet-fw-discovery__table_z5x_drw_rcc}  
This Dependency Views map on the Fortinet Firewall Device CI shows the Fortinet Firewall Cluster to which it belongs.  

## CI relationships {#fortinet-fw-discovery__section_x5q_xxz_ykb}

These relationships are created to support Fortinet firewall discovery.  
{#fortinet-fw-discovery__table_agp_zxz_ykb__entry__3}

| CI | Relationship | CI |
|-|-|-|
| Fortinet Firewall Cluster \[cmdb_ci_firewall_cluster_fortinet\] | Extends from | Firewall Cluster \[cmdb_ci_firewall_cluster\] |
| Fortinet Firewall Cluster \[cmdb_ci_firewall_cluster_fortinet\] | Hosted on::Hosts | Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] |
| Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] | Extends from | Firewall Device \[cmdb_ci_firewall_device\] |
| Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] | Owns::Owned by | Network Adapter \[cmdb_ci_network_adapter\] |
| Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] | Uses::Used by | Router Interface \[dscy_router_interface\] |
| IP Address \[cmdb_ci_ip_address\] | References | Network Adapter \[cmdb_ci_network_adapter\] |
| Network Adapter \[cmdb_ci_network_adapter\] | Owns::Owned by | IP Address \[cmdb_ci_ip_address\] |
| Network Adapter \[cmdb_ci_network_adapter\] | References | Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] |
| Router Interface \[dscy_router_interface\] | References | Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] |
| Serial Number \[cmdb_serial_number\] | References | Fortinet Firewall Device \[cmdb_ci_firewall_device_fortinet\] |
[ ]

{#fortinet-fw-discovery__table_agp_zxz_ykb}