---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# View application service details in Service Operations Workspace

# View application service details in Service Operations Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This
enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and facilitates effective prioritization of resources and actions.

## Vorbereitungen

Role required: evt_mgmt_user, evt_mgmt_operator, or evt_mgmt_admin

## Warum und wann dieser Vorgang ausgeführt wird

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. From the left navigation bar, select the Service Dashboard icon: .  
   The Service Dashboard page appears.  
   Hinweis:  
   The application services that appear in the Service Dashboard are those added to the Impact Filter Services list. For more information, see [Add application services for impact calculation](https://servicenow-prod.fluidtopics.net/1a8D_O4dYhSWrzUuadw7qw "Specify the application services that must be considered during impact calculation to ensure accurate service impact assessment."). {#worksplace-view-service-details__workspace-dashboard-icon}
3. Select a service tile.  
   A pop-up window displays the business criticality and severity of a service.
4. Select Service Details.  
   By default, the Details tab is selected.  
   The details page provides comprehensive information about an application service.

   For information on the fields, see [Application service details page](https://servicenow-prod.fluidtopics.net/EOgureYrLdE1VHdAwU8KHA "Provides comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and aids in prioritizing resources and actions effectively.").
{#worksplace-view-service-details__steps_zqk_3td_zbc}