---
sourceDocument: Australia IT Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-operations-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Operations Management

ft:clusterId :

    - itom

bundleId :

    - itom

workflow :

    - Technology


---

# Use LEAP playbooks in SOW

# Use AIOps LEAP playbooks in Service Operations Workspace (SOW) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

AIOps LEAP playbooks are available for use in the SOW interface.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllAIOps LEAP.
2. Select the required automation opportunity.
3. [Generate AIOps LEAP playbooks](https://servicenow-prod.fluidtopics.net/8bENSbpRz1kfww3L1S~N6w "Create standard, dynamic, and automated playbooks using AIOps LEAP to promote fast incident resolution and response time.").
4. Open the SOW interface using the Workspaces menu.
5. Select the required incident, and access the insights' panel.
6. Select the playbook icon ![playbook icon in SOW insight panel]().
7. If a LEAP playbook is available for the selected incident, then it can be used to resolve the issue.