Advanced filters in Dispatcher Workspace give dispatchers greater control to interact with the resources they use most. Dispatchers can also use advanced resource to personalize the resources they see when they open Dispatcher Workspace.

Dispatchers can create their own advanced resource filters in Dispatcher Workspace. A filter can be saved as a default and applied every time Dispatcher Workspace opens. This personalizes the resources that dispatchers see, allowing them to focus on resources they interact with most.

Dispatchers can also create any number of advanced filters and save them to use at any other time. Contact your administrator if you don’t see the advanced filters in Dispatcher Workspace.

For more information on configuring advanced resources, see Configuring advanced resource filters for Dispatcher Workspace.