---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Generate a work order task summary

# Generate a work order task summary {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Generate a summary directly from the work order task record.

## Before you begin

Role required: wm_qualifier, wm_dispatcher, wm_agent

## Procedure

1. Navigate to a work order task.
2. Select Summarize.

## Result

A summary is generated for the work order task.

## Generate a summary for a work-in-progress task {#generate-wot-summ-fsm__example_w1l_z33_b1c}

Alex the agent is finishing a printer repair task. To wrap up the task, they generate a summary using the procedure.

## What to do next

You can mark the summary as helpful or unhelpful, copy the summary, or refresh to generate the summary again.