---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Field Service Crew Operations

# Field Service Crew Operations {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Simplify your scheduling process and create a crew of Field Service
agents that can be assigned to work together using the Field Service Crew
Operations feature.

Field Service Crew Operations enable
you to assign the same set of resources
repeatedly to recurring tasks. Crew members work together on the assigned task for a set number of hours, days, weeks, or months. The crew leader can record the crew's work
contributions using the mobile application.
**Related concepts**   

* [Configuring Field Service Crew Operations](https://servicenow-prod.fluidtopics.net/oTB6RTQ30~C_9gSSgGQQSw "Create, modify, and enable crews and their requirements to complete work order tasks that require a crew of agents.")
* [Using Field Service Crew operations](https://servicenow-prod.fluidtopics.net/QB6Gcwo0Is~nEhbrjtcKdw "Use Field Service Crew Operations to assign the same set of resources repeatedly to the tasks that requires a crew to work on them.")  
**Related tasks**   

* [Activate Field Service Crew Operations](https://servicenow-prod.fluidtopics.net/RqHRcCsowU4KB7jF4UEjSQ "You can activate the Field Service Crew Operations plugin (com.snc.fsm_crew_scheduling) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")
* [Add crews to a territory](https://servicenow-prod.fluidtopics.net/2xYauS_2Fy5BvCkZsn54Fw "Add crews directly to territories, allowing members from your territories to join crews instantly and handle tasks immediately.")  
**Related reference**   

* [Field Service Crew Operations components](https://servicenow-prod.fluidtopics.net/gSv0W4ZwNLIX7uVsDY1qqQ "The plugin, roles, tables, script includes, and business rules for the Field Service Crew Operations application.")