---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Change start and end locations for agents

# Change start and end locations for agents {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change the start-of-day and end-of-day locations for your agents, offering the flexibility needed for specific work order tasks.

## Before you begin

Role required: sn_fsm_tp.fsm_territory_planner, sn_fsm_tp.fsm_territory_manager, wm_admin

## About this task

Ensure the Territory Planning plugin is activated. For more information, see [Activate Field Service Territory Planning](https://servicenow-prod.fluidtopics.net/WK2rKs9pyLScXe9ms9brSw "You can activate the Field Service Territory Planning plugin (com.snc.fsm_territory_planning) for Field Service Management if you have the admin role. The application includes demo data and installs related applications and plugins if they are not already installed.").

## Procedure

1. Navigate to AllField ServiceDispatchingAgents.
2. Select the user for whom you want to add or change the start and end locations.
3. Select the Agent Schedule Attribute Plans related list.  
   Note:  
   You can switch the agent's user profile view to FSM Profile or add the Agent Schedule Attribute Plans related list to the form if it doesn't appear by default.
4. Select any existing field or select New.  
   The Agent Schedule Attribute Plan form shows.
5. In the From field, select the start date.
6. In the To field, select the end date.
7. In the Start location field, select the location where an agent starts work.
8. In the End location field, select the location where an agent ends work.
9. Select Submit.  
   The `Agent Schedule Attribute Plans` table is updated with agent's start and end locations.

## Result

The scheduling mechanisms consider an agent's start and end locations from the `Agent Schedule Attribute Plans` table for the given day.

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