---
sourceDocument: Yokohama Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/field-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create capacity buckets to distribute the workload capacity for a day

# Create capacity buckets to distribute the workload capacity for a day {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create capacity buckets for the selected capacity definition to distribute the
workload capacity at different appointment slots throughout the day.

## Before you begin

Select the Set capacity by buckets option to create capacity
buckets.

Role required: wm_admin, wm_manager, and wm_internal_contractor_manager, sn_fsm_tp.fsm_territory_manager, sn_fsm_tp.fsm_territory_planner

## Procedure

1. Navigate to AllField ServiceCapacity ManagementCapacity Definitions.
2. Open a capacity definition from the list.
3. In the Capacity Buckets related list, click New.
4. On the form, fill the fields.  
   {#create-capacity-buckets__table_xsf_tlx_rtb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the capacity bucket. |
   | Start | Start time from when the bucket is available to assign the work order tasks/book appointments. |
   | End | End time until when the bucket is available to assign the work order tasks/book appointments. |
   | % Capacity | Percentage of workload capacity assigned to the bucket. |
   | Allocation Schedule | Name of the allocation schedule to be linked to the capacity bucket. |
   | Reservation Name | Name of the reservation rule to be linked to the capacity bucket. |
   [Table 1. Capacity Buckets]

   {#create-capacity-buckets__table_xsf_tlx_rtb}
5. Click Submit.
6. Repeat steps 3 through 5 until the complete capacity is distributed throughout the day.

## Result

The defined capacity is distributed among the newly created capacity buckets.

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